At Glo Box, we want you to be completely satisfied with your purchase. Our returns policy lasts for 7 days from the date of purchase. If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund.

To be eligible for a refund, the item must be unused and in the same condition that you received it. It should also be in its original packaging.

To complete your return, we require a receipt or a valid order number.

If you choose to use our couriers to collect your return, a return shipping fee of R99 will be included and deducted from your final refund amount.

Sale Items:

Sale items are still eligible for a return as long as they are returned within the 7-day returns policy and in the same condition as when you received them. They should also be in their original packaging.


Once we receive and inspect your return, you will receive a notification via email.

If your return is approved, your refund will be processed within 3-5 working days. Please allow at least 5-7 working days for the refunded amount to reflect in your account.

Requesting a Refund:

To request a refund, please send an email to Our customer support team will guide you through the process and provide any necessary assistance.

Please note that the original shipping fee is non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defect or error on our part.

If you have any further questions or need additional information, please don't hesitate to reach out to our customer support team. We're here to assist you.